The Ledger, every show
Every statement that passed quotation and attribution checks, across all 44 shows. Pick shows below, then mix any filter with any other.
shows 
every show 44 of 44
Super Pumped accurately portrayed Uber's aggressive tactics against Lyft
“So much of that story was stuff that I had experienced pretty regularly while I was at Lyft battling against Uber. So one part of me was like, oof, I remember that. God, that was hard. Another part of me was happy that to see that all of the things were out in…”
Severe executive infighting at Imperfect Foods impaired company planning and progress
“Imperfect Foods was somewhat similar. Amazing mission, really great financial strategy, fantastic CFO, but a lot of infighting at the C-suite. And it made it really difficult for us to plan and move the company forward together because people were kind of at o…”
Human onboarding interventions boosted Patreon creator revenue by 25 percent
“What we realized through a lot of experimentation was the idea of connecting someone with a human being, the right person at the right time would improve the first month of revenue or the second month of revenue that a creator made on the platform by 25%.”
Tech industry layoffs are far from finished, Fishman predicted in 2022
“And I don't think we're done yet. I think we're pretty far from being done, but it's really important.”
Patreon used time to first $100 as a primary retention proxy
“As an example at Patreon, one of our proxies around the eventual success of a creator was how quickly they would reach certain dollar thresholds once they launched. And so your velocity to get to your first patron, your first hundred dollars processed on the p…”
Fishman: Zimride pivoted to Lyft within five months of his joining
“And I joined a company called Zimride as their head of growth. And we pivoted Zimride to Lyft in about, I don't know, four or five months after I joined.”
Fishman: Lyft relied on a give-and-get referral loop to scale riders
“We had a very strong what I would call like clinically a financially incentivized viral loop. So this is your classic, like give, get referral structure. I invite you to lift and you sign up and you get ride credit. And then once you take a ride, I get ride cr…”
Lyft launched by driving a pink mustache car into their SoMa office
“When we launched a Lyft, when we sort of were bringing it out of private beta, we had this press event at the office, which is in Soma, and it had these doors, these big, huge, like garage style doors. And so we opened them up and we actually drove a car into …”