Susan Cain
Author & Founder, Quiet Revolution. On 2 shows, 2 appearances. The Shows tab opens the full record on each.
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Susan Cain is a bestselling author and lecturer best known for her 2012 book Quiet: The Power of Introverts in a World That Can't Stop Talking. She also wrote Bittersweet and co-founded Quiet Revolution, an initiative partnering with organizations and schools to build introvert-friendly cultures.
2shows
2appearances
36statements
9resolved
8supported
0contradicted
89%fully supported
Everything Susan Cain said on any show that made the record, most notable first. Each card names its show and opens the statement there.
Cain: Open Office Interruptions Double Task Completion Times and Impair Thinking
“That they make people less productive because you're so much more likely to be interrupted, and with each interruption, it takes you twice as long to complete your task. And people just psychologically feel kind of invaded because when you feel like you can be…”
Cain: Manhattan Is Ideal for Introverts Due to Anonymity and Creative Energy
“And I think for a creative person and for an introverted person, I think Manhattan is nirvana, because you have all this anonymity, so you're surrounded by all these creative people, and you're picking up on everything that's going on around you. You know, you…”
Cain: Going deeply into intense passion is a hallmark introvert trait
“There's something about like the intensity with which you do your work and you're like so passionate about your subject and your means of success is by going
Super deep into your passion, and that's such an introvert thing.”
Cain: Social events energize extroverts but drain introverts after two hours
“If you're an extrovert, you probably find this, like, incredibly energizing, and so after two hours or so,
You're looking for more because you're now hyper energized.
And if you're an introvert, no matter how much you love all those people you were just talk…”
Cain: Introverts often lose touch with preferences due to extroverted culture
“For introverts in an extroverted culture, we spend so much time kind of unconsciously adapting to what we think our preferences are supposed to be that I hear from many people that they kind of have lost touch with how they actually prefer to spend their time.”
Cain: Overcoming public speaking anxiety is skill acquisition, not becoming extroverted
“That's not really describing, I don't believe, becoming more extroverted. That's more describing acquiring skills. And also managing fears. So, and even managing, learning to manage a fear is a type of skill.”
Cain: People naturally become more introverted and mellow as they age
“Psychologists have studied this, so like, People tend to mellow out over time. So if you were, let's say, the third most extroverted person in your high school, and then you go to your high school reunion, 40 years later you'll probably still be one of the mos…”
Cain: Studies show introverted financial traders are especially successful
“There's all kinds of studies documenting this and showing introverted traders being especially successful and so on.”
Cain: Public speaking yields disproportionate professional visibility and respect
“There's something in our culture where people who put themselves forward on a stage gain disproportionate respect.”
Cain: Quiet employees are often mistakenly perceived as unambitious
“Quiet people often are misunderstood to be unambitious. So if you're an ambitious person, you have to make sure that your colleagues know about that.”
Susan Cain: The most successful salespeople are ambiverts who listen and close
“I think that the most recent study I've seen shows the most successful salespeople are ambiverts. Because they're like extroverted enough to close the deal. They're introverted enough to do the listening that good salesmanship usually requires.”
Cain: Forming deep connections in each situation builds a better network
“I think the power of over a lifetime of just trying to have from every situation in life, like one or two people where the connections are true and deep over a lifetime. You have a network that you really love.”
Cain: Speaking early in meetings creates psychological anchoring and engagement
“Ideas that get advanced early tend psychologically to Maybe anchoring ideas that people pay more attention to, but also For you, you'll start to feel more like you're part of things. You're more at the center of things. People will be directing their eye conta…”
Susan Cain: Self-confidence comes from skill mastery, not vice versa
“Self-confidence comes from mastery and not the other way around. So we tend to think, you know, we live in a culture that's like really big on self-confidence. So we see self-confidence as the key to everything else. But in fact, if you master a skill, you bec…”
Cain: Children Raised on Social Media Struggle to Tell the Full Truth
“I really worry about this with social media that I feel like, especially, you know, younger kids being raised on social media don't even know what it's like to tell the full truth because everything Is so curated, and even diaries nowadays, you know, are kind …”
Cain: Emotional Distress Stems From Believing Hardship Should Not Happen
“I think a lot of times when we get upset about something, we don't even realize it, but it's coming from a feeling that it's not supposed to be this way, like something went horribly wrong. And so in addition to the thing itself, you're kind of feeling like it…”
Cain: Modern Society Culturally Biases Extroversion as the Path to Success
“We live in a world that would tell you that the only path to happiness, success and contributions and so on is to be extroverted. I mean, I believe we live in a world that's kind of biased towards extroversion.”
Cain: Psychologists View Introversion and Extroversion as Fundamental Human Traits
“Most personality psychologists believe that introversion and extroversion are one of the most, if not the most fundamental aspect of human nature, you know, on, And that, that's true across all cultures, that this tendency to be introverted or extroverted expl…”
Cain: Outward Social Skills Do Not Change an Introvert's Underlying Nature
“It's more that I've over time gained the skills to be able to do these things. And I want to do them cause I really care about what I'm saying. So I'm doing something that's vaguely uncomfortable in the service of something I care about, but my underlying natu…”
Cain: Strategically Act Out of Character for Core Personal Projects
“And the idea is that all of us have core personal projects by which he means like, you know, the people we really love or the work we really care about doing. And he says in the service of these core personal projects, we can, and we should act out of characte…”
Cain: Introverts Find Time With Close Family Far Less Draining Than Strangers
“I also find that for me, and I think for a lot of introverts the time that I spend with other people who I know really well, like family, is very relaxing compared to time spent with people I don't know well, because there's not that feeling of, like, you have…”
Cain: Framing Domestic Conflicts as Temperament Differences Eases Resolution
“It took us a while to realize that that was an introversion, extroversion thing, and somehow once you frame it as that, it's actually a lot easier to work it out. I think because it gives it gives legitimacy to the other person's point of view instead of feeli…”
Cain: Anonymity Makes Cafe Work Fundamentally Different Than Open Offices
“I believe it's different working in a cafe as an anonymous person Versus working in an office, an open office space with all your colleagues and all the politics that are, you know, flowing all around you everywhere you look. Completely different experience.”
Susan Cain: Ideal Office Design Lets Employees Move Between Private and Open Spaces
“First of all, I think it's important to design workplaces now, nowadays, where people have a choice of how they'd like to work. So a place where people can move freely back and forth between private spaces and open communal spaces, I think is the ideal.”
One line per show, most statements first. The link opens Susan's full record on that show: the calibration, argument clarity, speaking style and every statement made there.
| Show | Role there | Eps | Statements | Record | |
|---|---|---|---|---|---|
 KNOWLEDGE PROJECTLEDGER | Author & Founder, Quiet Revolution | 1 | 18 | 80% 4/5 | full record on the Knowledge Project → |
 LENNY'S PODCASTLEDGER | Author & Founder, Quiet Revolution | 1 | 18 | 100% 4/4 | full record on Lenny's Podcast → |