Everything Rajesh Jain said on any show that made the record, most notable first. Each card names its show and opens the statement there.
Jain: An 80/20 SaaS-to-services ratio significantly increases customer stickiness
“Now, as SaaS companies, most SaaS companies are told Not to get into services. But the services layer actually can add a lot of stickiness. So think of it as 80% SaaS, 20% services. That thin layer, I think, can make accounts much more stickier, especially whe…”
Total India and SE Asia MarTech market is only $150M to $200M
“So the challenge for us is that the Indian market is actually quite small, even though the customer base is very large companies don't pay a lot of money yet. So the email market plus the martech business put together would probably be just about 150 odd milli…”
Rajesh Jain says India's modern startup wave is irreversible
“So, I think this wave, unlike the 99, 2000 wave, where it lasted for a very short time, This is really substantial and irreversible. And this is really what's going to make the future of India because government in India cannot solve problems. So whether it's …”
Jain: AMP Email Generates 5x to 10x Increases in User Actions
“The removal of the friction of the click through to a website or app, I mean, we have seen five times, 10 times increases in actions.”
Jain: Owning a $100M Proficorn Equals Owning 10% of a Unicorn
“So in a Unicorn, you get a billion dollars valuation. Founders probably end up owning 10% of the company. That's a hundred million. You build a Proficon. You build a hundred million dollar revenue, ah, valuation company. If you own most of it, that's the same …”
Rajesh Jain: Founders should pay top bankers 2-3% extra in M&A
“So when you're doing deals, it's worth that extra two, three percent to get the best banker that you can.
Makes a world of difference.
As founders, we are just unable to negotiate.”
Jain: Digital ad tech suffers from $200 billion in acquisition waste
“In ad tech, actually, there's a lot of, there's two hundred billion dollars of waste, you know, in reacquisition and wrong acquisition.”
Jain: Focusing on existing customer relationships yields a 5x larger TAM
“And if we can shift focus from new customers to existing customers, it opens up a five X bigger TAM for brands focused on existing customer relationships. That's really the only way brands can build profitable businesses.”
Rajesh Jain: Indian consumers will not pay for digital content subscriptions
“Because I realized Indians will not pay. They'll share the password and login and password, but they're not going to pay, even though it was just about 20 dollars at that time.”
Rajesh Jain: Knowing when to exit a business is crucial
“More important than knowing when to enter a business is knowing when to exit a business.”
Rajesh Jain divides India into Singapore, Poland, and sub-Saharan income tiers
“So I always look at India as there are ten million Indians who have the lifestyle of Singaporeans or you know, whatever, 50, 60,000 dollars, and a hundred million Indians probably of middle income like Poland. Then you have a billion Indians who are, of course…”
Rajesh Jain notes that more than 90% of Freshworks is investor-owned
“Because otherwise, like in Freshworks, more than 90% of the ownership is with investors.”
Rajesh Jain paused his tech career in 2012 to work for Modi
“In 2012, I stopped because I started, I was doing some work on the political side, which I did for almost six, six and a half years. So at that time, I didn't want to write anything which would I could not be candid about what I was doing, and I did not want t…”
Rajesh Jain: US E-Commerce Gets 20% to 40% Revenue from Email
“Because in the U.S., for e-commerce companies, 20 to 40% revenue is coming from email.”
Jain: Netcore accumulated $100M cash reserves from profits by 2020
“So we built it up to about a hundred million in by 20 20.”
Jain: Average feature adoption on most SaaS platforms is only 30-40%
“I mean, look at, what is a typical adoption of most SaaS platforms? 30, 40%.”
Jain: 60% to 70% of Email Users Can View Interactive AMP Content
“So I'd say about 60, 70% of customers typically would be able to see the AMP interactivity”
Netcore Sends About 35 Billion Emails Monthly
“We send out about thirty-five billion emails a month.”
Jain: Email, WhatsApp, and RCS turn push channels into conversion endpoints
“So if you think about it, email WhatsApp, and RCS, they are transforming the one-way push channels into basically becoming two-way endpoints for conversion.”
Rajesh Jain: India World sold for $115M at 166x revenue
“We were the first, started very close to the time Yahoo and eBay did, and I sold it five years later for hundred and fifteen million dollars.
166 times revenue.”
Jain: A company cannot run with two power centers
“Once I got the CEO, I said there only has to be one leader in the company, it cannot be me, it's the CEO, so even if I disagree, I have to tell the CEO privately, rather than
publicly because a company cannot run with two power centers.”
Rajesh Jain: Netcore paid nearly $100M cash from internal accruals for Unbxd
“And then, ah, we had a very large acquisition that we did unboxed. Ah, again, all from internal accruals, ah, close to a hundred million dollars last year. Again, we paid cash, ah, for the business”
Netcore Cloud acquired Unbxd for $100M in major Indian SaaS deal
“And we recently acquired a company for a hundred million dollars basically invested and one of the largest deals out of India in the SaaS space. It's a company which primarily operates in the U S company called unboxed.”
Netcore Cloud nears $100M ARR while remaining entirely bootstrapped
“So we are ourselves at about 85 now and we had unbox ten million. So we are very close to a hundred million ARR now and completely bootstrapped.”