Everything Michael Pryor said on any show that made the record, most notable first. Each card names its show and opens the statement there.
Pryor: Product managers mistakenly treat confusing feature design as user education problems
“But I think the behavior that happens a lot of times is PMs get in there. They add the feature because they just need to do it. And so they just build it. They build it in a new, you know, space, they give it a term. And so then this problem comes where it's l…”
Pryor: Horizontal SaaS tools must keep terminology minimal to lower onboarding friction
“I think when you're building a horizontal tool like Trello, that's our job is to say, keep that dictionary really small and make sure that the ramp to understand the application is as low as it can be for people to onboard.”
Pryor: Atlassian sells enterprise software with a tiny sales headcount
“There's the companies that are like, I build enterprise software, and then 60% of the people that work at the company are enterprise salespeople. Right. And then there's other companies where you have a tiny percentage of the company is the sales team, but the…”
Pryor: Chat communication is the foundational layer in workplace software
“I think really it's like more like, you know, Maslow's hierarchy of needs, right? Like, and at the base layer is this, is the chat communication layer. It's like, it's the bedrock. Like that's where people just start and they need that. And then they start to …”
Pryor: Collaboration tools fail unless every team member buys in
“I think like any kind of collaboration app that you have is subject to Like the weakest link, I'll say, you know, it's like in order for it to succeed, everyone has to buy into it or it's not going to work.”
Pryor: Trello Signups Surged 75% Year-Over-Year in March 2020
“This March, Versus last March, I think signups were like, 75% higher this March than they were the prior March from the year before.”
Pryor: Seating junior sales reps beside top performers accelerates ramping
“I think like we saw this a long time ago at Stack Overflow when we were hiring salespeople, if we would put Physically just put a junior salesperson next to somebody that was really good. Like just sit them seated at their desk next to somebody that over time,…”
Pryor: Software brand longevity comes from customer relationships, not specific tools
“Like that's the connection with the customer is what's inherent in the brand, not necessarily the tool itself and something that jobs that you solve for people today might be completely different jobs that you solve for them next year.”
Pryor: Trello's user base is well above 50 million users
“What's gotten us to that fifty million number, which At this point is a really old number, but you know, because big companies, but yeah, public companies, there's some schedule to when you can say these numbers, but it's a lot higher than that now.”
the Official SaaStr Podcast 6