Everything John Golden said on any show that made the record, most notable first. Each card names its show and opens the statement there.
Golden: Mid- and low-tier salespeople are in trouble from AI
“If you're one of those Let's say I think mid range or low range kind of salespeople. I think you're gonna, you're in trouble. I think AI is gonna do it better than what you're doing right now, probably.”
Golden: Many current software development and design roles will disappear
“The, a lot of those roles that are there currently, In software development, I think a lot of those will go away for sure.”
Golden: A CRM's Core Value Is Customer Knowledge, Not Lead Funnels
“CRM has marketing elements in it, but at the end of the day, your CRM should be where you build relationships with your customers because you build knowledge. It should be the repository of all of that knowledge of all of those interactions.”
Golden: B2B Buyers Ultimately Want to Buy From Humans They Trust
“Ultimately we want to buy, especially in B to B sales. I mean, ultimately we want to buy from humans we trust, right?”
Golden: All software will move from UI clicks to natural language prompting
“Candidly, that's where I see all software going. At the end of the day is where we don't learn the clicks and the this and the that or whatever, but we just ask it. The onus will be on you to learn how to communicate. And that's a lot, and that's certainly a l…”
Golden: AI agents cannot fix poor internal enterprise data
“Most companies data is not clean. It's garbage. You can have the greatest AI agent in the world is only going to be able to leverage the data as it is, right? It's not going to clean your data for you. So you're going to get garbage in garbage out.”
Golden: Founders Prioritize Accounting Tools Over Sales CRMs
“And I think that oftentimes, you know, founders and people who start businesses, they will like invest in a marketing automation system, or they'll invest in a, you know, in, in, in QuickBooks or something for accounting, which is all necessary stuff, but they…”
Golden: Taking custom one-offs makes startups expensive and unscalable
“The problem is you end up doing a lot of one-offs and ultimately I I've seen this before where you end up doing more one-offs than you do of what you actually set out to do. And now you've set yourself up as kind of being a custom. Everything is customized and…”