Everything David Spinks said on any show that made the record, most notable first. Each card names its show and opens the statement there.
Spinks: AI bots will manage large communities much better than humans
“And I think there's a lot more where actually bots are going to be much better at large scale community management than humans are.”
Spinks: Knowing an entity is a bot undermines any human relationship
“Use all the exact words that a human does, but the very knowledge that it's a bot will undermine any sort of relationship that you can build with it.”
Spinks: Undisclosed AI Bots Could Successfully Form Communities Undetected
“If someone chose to build a community and have the bot not tell people that it's a bot, I think that a community would still form, and we would never know.”
Spinks: Writing undisclosed emails with ChatGPT leans toward synthetic representation
“Using chat GPT to write an email on your behalf, and not saying it is probably closer to the her end of the spectrum than the Google Maps end of the spectrum.”
Spinks: Using AI Writing Tools Is No More Unethical Than Ghostwriting
“So, you know, I don't think it's unethical any more than, I don't know, this dude is using a ghostwriter unethical.”
Spinks: ChatGPT writes better community moderation responses than I do
“I had ChatGPT respond to someone who made, like, a vulgar comment in the community, and it was really good. Like, it was maybe better than what I would have written to moderate a community when a member violates the rules and says something offensive.”
Spinks: People only realize the extent of burnout after completely stopping work
“Burnout is something that you aren't always totally aware of in the moment, or you might know that you're tired or you're exhausted but you don't really know the extent. That's the kind of thing that like, until you stop everything, like you put everything dow…”
Spinks: Communities Revolving Around One Leader Are Overly Centralized and Unhealthy
“If your community revolves all around you, that's probably a red flag to begin with, that it's very it's overly centered on, on one person, and you're not creating more of a distributed sense of connection and responsibility and leadership.”
Spinks: Using bots for FAQs pushes communities toward higher quality discussions
“If a bot can help answer, you know, the top hundred most commonly asked questions, then that will lead your members to ask more specific, more nuanced questions, go into more detail, and that will lead to better conversations as well.”
Spinks: AI Leadership Could Enable Truly Member-Driven Communities
“A bot might actually be the most efficient way to get to that point where, yeah, a community is literally all about the members, because the leadership, the facilitation, the introductions, the sourcing the right content, the moderation, all that can be done b…”
Spinks: AI bots cannot replicate human connection built on shared trauma
“Bots don't have trauma and humans connect around trauma. They connect around those shared experiences.”
Spinks: Considering launching an investment fund for community-based companies
“One thing I thought about is doing a sort of fund for community, so being able to invest in community-based companies and community-based software”
the Startup Ideas Podcast 3