Everything David Rusenko said on any show that made the record, most notable first. Each card names its show and opens the statement there.
Meetup founder Scott Heiferman called Weebly the stupidest idea in 2006
“Well, in, in the summer of 2006, after writing that first line of code I went and pitched Weebly at the New York Tech Meetup, and it was a thousand people. It was, we were kind of alpha stage at that point, and it was in front of a thousand people, and I gave …”
Rusenko: Having no competition indicates a market is small
“If you have no competition, that's a bad sign. You know, that's usually means you're in a small market.”
Rusenko: Startup founders commonly overhire and spend money without discipline
“What I've witnessed is a lot of very suboptimal decision-making as far as spending goes. Very common to get ahead of your skis ... Very common to just hire too many people. I think just being deliberate about how you grow the team is just critically important.…”
Rusenko: Building high-demand products is much harder than monetizing them
“It is usually a lot harder to build a product that a lot of people really, really want than it is to figure out how to make money from that product.”
Rusenko: The best startups create new markets, rendering market research useless
“The best companies will create a market. So if you look at sort of what Weebly's done, if you look at what Airbnb's done, if you look at what Dropbox has done, all, all companies have created their own market. I say this because by definition here, market rese…”
Outsourcing early-stage development fails because iteration requires dozens of attempts
“This is, I think, one of the primary reasons why outsourcing The coding in the early days generally doesn't work. It's because when you outsource a project, that's one shot. Well, if it's going to take you 20 to 30 shots, not going to work.”
Aim for a 'minimum remarkable product' rather than a standard MVP
“I don't really like the word viable, because it's kind of insinuating that you're gonna put like the, like, just the least crappy thing you can out there. I much prefer the word remarkable. So minimum remarkable product. Ah, the product that is the least you c…”
Rusenko: Flat Startup Structures Break Down Around 23 to 25 Employees
“Around 20 people, it's usually between about 23 and 25, is when everything breaks in a startup. Because you can no longer be, ah, just, you know, completely flat.”
Rusenko: Startups Should Never More Than Double Headcount in a Year
“I think that you should probably never more than double the size of your company in any given year. So I don't think I know of an example of hypergrowth That works out of companies that go from 20, you know, 20 employees to 300 in a year, and that works out.”
A South African competitor raised $40M and blatantly cloned Weebly's UI
“I remember one of our competitors, I won't name them but they're from South Africa and they had raised forty million bucks and we had raised 650 K and they things were not going that great for them. And so they completely ripped off our interface. And they jus…”
Rusenko: Weebly holds more cash in bank than total capital raised
“And you know, today we actually have more cash in the bank than we've raised.”
Rusenko: Substantially all of Weebly's growth comes from word of mouth
“So, so, so I'll start by saying that that we've had substantially all of our growth has been via word of mouth.”
Rusenko: Freemium models require word-of-mouth growth and low marginal costs
“If there's a couple of things that has to work, it only works. Number one, if it is driving word of mouth for you, it only works. Number two if your marginal cost per additional user is low enough to sort of support the freemium model.”
Rusenko: Freemium fails if paywalls feel like artificial constraints
“Your model has to resonate with your customers in a way that they understand why they have to pay more for something, or they just won't do it. If it comes off as sort of fake, comes off as this like artificial constraint, it's not going to work.”
Rusenko: Renewal rates are the key indicator of product-market fit
“If you have a product that doesn't have product market fit, you're going to see really low renewal rates. If you have a product that has really great product market fit, you're going to see really high renewal rates. And I think that that, that, that is a key …”
Rusenko: Half of the US population visits a Weebly site monthly
“And probably one of my favorite stats is that half of the US population visits a Weebly site every single month.”
Rusenko: The only two hard startup challenges are PMF and hiring
“And I'm convinced that there's basically, ah, only two hard things. Number one is finding product market fit. It's really, really, really hard. Most companies will not be able to find product market fit. It's incredibly challenging. Number two is hiring and bu…”
Rusenko: Founders should double down when users hack products for unintended uses
“When you find people hacking your product to do something it wasn't intended to do, pay attention to that and double down on that.”
Rusenko: Listen to customer problems, but ignore user-proposed solutions
“Listen to their problems, not their solutions. So customers will tell you the pain that they're facing. Listen to that. When they talk about the solutions, their proposed solutions, you could just completely ignore that. Because they generally aren't that grea…”
Rusenko: Founders only need three to five UX testing sessions
“You only need three to five testing sessions. I think you really only need three to be able to tell the most critical and important UX bugs, if you will, that you have.”
Rusenko: Founders must ignore conferences and news until reaching product-market fit
“Number one, there's only one thing that matters. Think about that startup journey from idea to growth stage. Focus only on the thing that gets you to that next stage. Don't focus on anything else. Don't go to conferences. Don't like write blog posts. Don't rea…”
Rusenko: Prioritize resolving major unknowns over standard cost-benefit task rankings
“When you're trying to make continuous improvement, that's actually a pretty good approach when you're trying to make discontinuous improvement optimized for learning. So basically ask yourself, what is my biggest unknown right now? What's the number one thing …”
Rusenko: An NPS above 50 likely signals product-market fit
“Your NPS, some people say 40, I think about 50. If it's above 50, then you probably achieve product market fit.”
Rusenko: Cohort renewal rates are vastly superior to standard churn
“I don't like the churn metric for looking at this. A lot of people use that because it's easier to calculate. But basically churn is not cohort based. Renewal is cohort based.”