Everything Carol Leaman said on any show that made the record, most notable first. Each card names its show and opens the statement there.
200% Annual Retail Turnover Drives Minimal Investment in Training
“Many stores have 200% turnover in a year, meaning that each position on average turns over twice in one year. So their ability to get the benefit of training is minimal, which means they put minimal effort into training people.”
Frontline Software Adoption Depends Heavily on Individual Store Managers
“We found with retailers that the engagement and the motivation of the store manager was highly dependent on, or we were highly dependent on that store manager to drive the daily adoption and then ongoing participation of the people in that particular store.”
Axonify Reached 95% Voluntary Daily Participation Across 700+ Retail Stores
“Everybody across the entire group of 700 plus stores very quickly got up to 95% daily voluntary participation on the platform.”
Why Corporate Learning Remains a Cost Center Vulnerable to Budget Cuts
“Historically, how you measured learning for the organization was the dollars you spent on it. Like, how much is it costing us to train every person? And then ask them at the end of the training, did they like it? And, you know, if you got 80% thumbs up, you we…”
Retailers Lose Hundreds of Millions Annually to Workplace Accidents
“Retailers experience literally in some cases, tens of millions to hundreds of millions of dollars a year in accident costs in their stores and distribution centers.”
Product Roadmaps Must Balance Customer Requests With Unexpressed Tech Trends
“In the early days, it was just take our own ideas, marry them with, Those few customers we had and their priorities and then balance kind of net new stuff. Nobody was talking about that we felt was trending or would trend mobile, for example, being one of thos…”
Enterprise Rollouts Require Keeping Internal Champions Invested Throughout Development
“Really the key is having that champion in place at your first customer location, and not just assuming that your thing is so great, your idea is so great, and you've got this person who believes in it, that you're just gonna run off and do your thing, and it's…”
Retailers Resisted Investing in Short-Tenure Store Associates a Decade Ago
“10 years ago, it was hard. It was really hard to get a retailer to A, want to invest more in the associate that they knew was only going to stick around for a short time, and B, think about doing it differently than just in a classroom or on a laptop.”