Belson Coutinho
Co-founder & COO, Akasa Air. On 1 show, 1 appearance. The Shows tab opens the full record on each.
founderexecutiveoperatorakasaair.com ↗
Belson Coutinho is the Co-founder and Chief Operating Officer of Akasa Air, overseeing inflight services, airport operations, flight operations, and engineering. He previously spent over 18 years in senior leadership at Jet Airways leading marketing, eCommerce, and customer experience initiatives.
1shows
1appearances
17statements
14resolved
9supported
1contradicted
64%fully supported
Everything Belson Coutinho said on any show that made the record, most notable first. Each card names its show and opens the statement there.
Any Akasa Employee Can Halt Takeoff Over a 1% Safety Risk
“The empowerment goes even to a level where every employee, no matter where you sit, where you work, if you believe there's even a one percent risk Of safety. You can stop a plane from taking off. No questions asked.”
Only 3% to 4% of Indians Currently Fly by Air
“Just about three to four percent of Indians fly by air.”
Akasa Air Has Maintained 90%+ Passenger Load Factors Since Inception
“Since inception, Akasa has been doing about 90% plus in terms of load factors.”
Coutinho: Akasa Air Launched Exclusively via Digital Channels and Press Without Billboards
“We didn't do big ad campaigns to launch the airline. Because we are a digital first airline. Right. And we launched this purely on digital platforms. So there was, there were no large ad campaigns that you would have seen on billboards and stuff like that. It …”
Coutinho: Airline Team Launched First IATA E-Ticket Booking in April 2004
“I think in 2004 was our first online booking with the IATA defined e-tickets came into play. I remember in April of 2004 we just launched it late in the evening and we suddenly saw somebody book his first ticket”
Indian Airport ID Checks Began to Prevent E-Ticket Printout Fraud
“When you have an online ticket, you had to print it. Anybody could make four copies of it. So we had to work with the security forces, the airport, put a system in place. You had to use your photo ID to enter. So those are the systems and processes we put in w…”
Coutinho: Airline Integrated Twitter APIs Allowing Passengers to Check In via Tweet
“We build a connect with Twitter, working with the team in India where consumers can check in on Twitter. So you didn't have to go to an airline website. And the thought process that time was, at least the way I thought was, you got to be where the consumer is.…”
Coutinho: Akasa Air Replaced Cabin Crew High Heels With Sneakers
“Whether deciding on day one that there's no way our crew are going to wear high heels and spend hours on, on a plane or at the airport. So sneakers came in.”
Coutinho: Akasa Air Cabins Are 40% Quieter Than Older Aircraft
“They make almost 40%, the 40, our cabin is 40% quieter than the aircraft that we would have flown in the past.”
Akasa Air Has Transported Nearly 10,000 Pets on Its Flights
“And you know, we've flown almost about 10,000 pets so far.”
Coutinho: No New Airline Had Entered the Indian Market for Over Five Years
“There was, the good part was there was no airline that came in for at least five, six years before, or even longer than that in India.”
Coutinho: Adidas designed custom crew sneakers for Akasa Air
“We found a good partner in Adidas who have now designed the sneakers that the famous iconic three stripes. Adidas shoes. So we've just take it, taken it to the next level.”
Akasa Air Saved 500,000 Liters of Water Skipping Ceremonial Aircraft Salutes
“Through that initiative of ours, we've saved, I think the last count ahead was almost half a million liters of water that we've saved by not doing that.”
Akasa Air Crew Uniforms Are Made from Recycled Marine PET Bottles
“Our crew uniform is made out of recycled material, which is pet bottles source from marine waste, and it, it's made into the material that we use.”
Coutinho's College-Age Daughter Proposed Akasa Air's Signature Crew Sneakers
“When we were building the airline we were just few of us. It was a secret project. I wanted somebody to help me without letting our secrets out that you're working on an airline brand. And my daughter was in college. She was I said, would you like to intern an…”
Coutinho: Akasa Air Pilots Announce Live Sports Scores on Flights
“Every time there's a game going on, whether it's Wimbledon, whether it's cricket, we have live scores on our flight. So our captains announced live scores”
One line per show, most statements first. The link opens Belson's full record on that show: the calibration, argument clarity, speaking style and every statement made there.
| Show | Role there | Eps | Statements | Record | |
|---|---|---|---|---|---|
 INNOVATORS & INVESTORSLEDGER | Co-founder & COO, Akasa Air | 1 | 17 | 64% 9/14 | full record on Innovators & Investors → |