Everything Ayyappan Rajagopal said on any show that made the record, most notable first. Each card names its show and opens the statement there.
Rajagopal claims 70% of Indian quick commerce revenue comes from unhealthy products
“For them, 60 to 70% of the business are coming from products which have these ingredients.”
Rajagopal: FirstClub will reject retail media revenue and ban product-level ads
“In our platform, for example, it is going to be a zero PLA platform. No product level ads at all.”
Rajagopal: Myntra beat Amazon in fashion despite smaller selection and higher prices
“Myntra did not have a very large selection compared to Amazon Flipkart, the number of products. Same with pricing. Myntra did not sell it for a cheap price. Myntra did not give a faster delivery. In spite of that, Myntra is a much larger brand when it comes to…”
Rajagopal says quick commerce apps are completely undifferentiated beyond brand colors
“If you take the color off, you cannot differentiate one app over the other. So everybody was so obsessed with, like, delivery in 10 minutes, last minute app, and I'm here for your urgency.”
Rajagopal: Celebrity-driven consumer brands won't build massive businesses in India
“If any of the old consumer brands are doing it, I don't think they'll be able to build a massive business in the decades to come, right?”
Rajagopal: Every biscuit brand in India contains palm oil
“Go and look at any biscuit brand. Big, medium, small. Every single biscuit brand will have palm oil in it.”
Rajagopal: FirstClub refuses to sell Coke, Pepsi, Lay's, or major biscuits
“We are the only platform. We don't sell Pepsi and Coke. We don't sell Lay's and Bingo's of the world. We don't sell the big biscuit brands in the country, right?”
Rajagopal: Segmenting consumers into mass vs premium ignores use-case-driven spending
“You cannot put consumer as mass mass premium and premium. That's a very I would say unintelligent way of putting the consumers into that. There are only use cases you can put it that way, right?”
Rajagopal: All large outcomes are built from antithesis, not thesis
“All large outcomes in the world have been built from antithesis and not from thesis. So, when you question, like, this is the way things happen, people will brand you as, like, you are the niche and all of that, but when this becomes the norm, the other one wi…”
FirstClub limits its catalog to 5,000 products with strict brand constraints
“We don't have, like, 10,012 thousand products. We have 4000 to 5000 products on the platform, right? Number one. Number two, in any product you take, there are maximum of two or three brands. You would not find, like, 20 options for the consumers to come and s…”
Rajagopal: Building exactly what consumers ask for creates bloated, unprofitable products
“If you are giving consumers what they say, you would always be behind the sort of, hey, you know what, how do I build the business? How do I make it profitable? How do I retain the customer? Because consumer would ask for everything, right? And when you put ev…”
Rajagopal: Marketplaces run on automated flywheels, while brands require constant curation
“The moment that marketplace platform is built, then the engine is set. You can keep feeding selection into it. Pricing will get automatically discovered because all the sellers will be fighting with each other to get the cheapest price on the same product. Con…”
Rajagopal: Walmart serves $50k-$60k incomes while Costco targets $80k-$90k
“In US, the median sort of income is around, say, 50, 60 K US dollars. That's what Walmart is catering to. Costco is catering to 80,000 to 90,000 sort of USD per capita income.”
Rajagopal: Costco operates at 11-12% gross margin versus Walmart's 21-22%
“So retail, Walmart, and everybody will be charging 21, 22% gross margin. Costco operates at 11, 12% gross margin.”
Rajagopal: Sourdough bread represents under 5% of bread sold in India
“And, ah, at a country level, if you look at it, not more than five percent of bread sold is Sado breads.”
Rajagopal: India's annual grocery market spend is $600 billion
“Retail is a one trillion market.
Out of that,
If I'm not wrong, 55, 60% is the grocery, right?
It's such a massive space.
Six hundred billion dollar every year getting spent in the country on grocery, right?”
Rajagopal: FirstClub customers average 10 to 11 items per basket
“When it comes to First Club, people browse a lot. People order 10 to 11 items in a basket, and the reason why it's happening is people spend a lot of time on the app, and that reason is again like, you know what, there are like so many good products, there are…”
Rajagopal: Women form 65% of Myntra's base while Flipkart skews male
“More than 65% of the consumer are women in Myntra, and in Flipkart, you would see it to be the other way around.”
Rajagopal: 70% of FirstClub's consumers are women
“For us also, 70% of our consumers are women. We know that if we have entered into the household through women, then we are here to stay.”