Everything Aneel Bhusri said on any show that made the record, most notable first. Each card names its show and opens the statement there.
Bhusri: Nothing drives corporate innovation more than expanding product portfolios
“Nothing drives innovation more than continually to expand your product portfolio. Not, not getting crazy about it, but that's growth. That becomes also a way to become more strategic to your customers.”
Bhusri: 10% to 15% better enterprise products usually lose to incumbents
“In enterprise, products that are 10 or 15% better might have a short run of success, but usually the large incumbents can catch them.”
Bhusri: Unlike consumer tech, successful enterprise founders rarely come straight from college
“So different than consumer enterprise founders typically come from an enterprise background. They don't come out of left field. You know, they don't come right out of college.”
Bhusri: High-integrity people can be taught to become good managers
“What I found is good people with high integrity, you can teach them a lot. There's a lot that goes with just being a good person, and you can teach them to be a good manager.”
Bhusri: Company culture must prioritize employees before customers to drive satisfaction
“It starts with employees, not with customers. Employees are the core of who we are. We hire great employees. Great employees take care of your customers.”
Bhusri: Candidates who talk about accomplishments using 'we' are cultural fits
“You can get to that by understanding the way people talk about their accomplishments. If they talk about we did this and we did that as a team, you know, you've got a pretty good fit there.”
Bhusri: Scaling past $100M requires hiring managers of managers
“When you go, want to go from 50 to a hundred and a hundred to a billion, then you need to build in process and scale, and you need to come in with professional managers, not just being managers, but managers of managers.”
Bhusri: Workday has maintained over 95% customer satisfaction for a decade
“In turn, we've had customer satisfaction above 95% ever since we started measuring customer satisfaction. Probably 10 years ago. Right now it's currently at 98%, and you know, I don't think unhappy employees would be able to do that.”
Workday awards company-wide stock bonuses for hitting 95% customer satisfaction
“We get additional stock if we hit that 95% customer satisfaction level. So you drive behavior through the incentives, and shared incentives are always the best.”
Aneel Bhusri
MASTERS OF SCALELEDGER