Amit RG
CEO and Co-Founder, Richpanel. On 1 show, 1 appearance. The Shows tab opens the full record on each.
founderexecutive@realamitrg ↗LinkedIn ↗richpanel.com ↗
Amit RG is the co-founder and CEO of Richpanel, an AI-powered customer support and CRM platform built for e-commerce and direct-to-consumer (DTC) brands. Before founding Richpanel, he served as a partner at the e-commerce services agency Iksula.
1shows
1appearances
17statements
2resolved
0supported
0contradicted
0%fully supported
Everything Amit RG said on any show that made the record, most notable first. Each card names its show and opens the statement there.
Amit RG: Using human agents for repetitive customer support issues is stupid
“If you look at any business, you look at their customer service, customers usually contacting about the same, you know, same seven to eight types of issues, but customers, but business are still using agents to handle these issues. And if you contrast it with,…”
Amit RG turned down Y Combinator after raising from Sequoia
“We also got selected by Combinator, but we decided to not go ahead with it. Because this thing happened like one week before YC, YC was all remote. I'm a big YC fan, but it didn't make sense, you know, to dilute so much when we were already getting, they wante…”
Amit RG: Remote Zoom sessions cannot replicate Y Combinator's networking value
“When you go into a thing like YC, the major takeaway or the major benefit is the network and the kind of people you meet. That, that doesn't happen over Zoom calls and, like, those Zoom sessions where a hundred people are coming together.”
Amit RG: Product automation should resolve 95% of enterprise support tickets
“They need to do what Uber has done. They need to do what Amazon has done. They need to get to a stage where the product handles. 95% of the issues and only five percent come to them. When the issue is only five percent, then these people will not be somewhere …”
Amit RG predicts Richpanel customer count will triple or quadruple at $4M ARR
“So when I'm saying that we're going to cross four million, the number of customers is going to like probably triple or quadruple.”
Amit RG: Richpanel is three times more expensive than competitors
“Because we're three X more expensive than the competition.”
Amit RG: There are 50,000 e-commerce stores globally doing over $1M
“There are 50,000 stores that do more than a million dollars. So my Amazon or where stores where everywhere, like e-commerce stores that are doing like more than a million is 50,000 in the world.”
Amit RG: Shopify is tightening control over checkout payment processing
“And by the way, Shopify and others are getting very strict about who's processing this payment because they want to control it.”
Amit RG: Richpanel is on track to hit $4.5M in revenue this year
“We crossed two million dollars in December of 2020, and we are on path to take this year to like 4.5 million.”
Amit RG: Richpanel has 200 paying customers at $10k ACV
“200 paying customers with an ACV of around 10,000.”
Amit RG: Richpanel charges 20 cents per ticket and $1 per self-resolution
“So if it's a ticket, you pay approximately 20 cents per ticket. If it's a, you know, self-resolve, you pay like one dollar.”
Richpanel raised $2M from Sequoia at a $20M valuation in 2020
“I did raise two million dollars from Sequoia at a twenty million dollar valuation. I did that in 2020.”
Amit RG: Richpanel is raising a $5M seed extension round
“So I'm doing a 3.5 million dollar round actually five million dollar round with like a, with an extension seed extension. And I'm doing like a 500 K round for with the angels”
Richpanel closed three to four $100K enterprise customers last quarter
“I have like three, four customers that pay a 100,000 and they've all closed like in the last quarter.”
Richpanel relies on two account executives for all revenue generation
“We do have like two sales people, only two, two account execs that bring in like all the revenue.”
Amit RG shut down his $1M agency to fund Richpanel
“There's a company called JetCommerce, where I used to do like a million dollars. I reached million dollars in the era, but it was mainly custom services. That I did from 2018 to 19. And I completely shut that down. It's also the thing that funded my RichPanel …”
One line per show, most statements first. The link opens Amit's full record on that show: the calibration, argument clarity, speaking style and every statement made there.
| Show | Role there | Eps | Statements | Record | |
|---|---|---|---|---|---|
 TOP FOUNDERSLEDGER | CEO and Co-Founder, Richpanel | 1 | 17 | 0% 0/2 | full record on Top Founders → |