Everything Alex Halliday said on any show that made the record, most notable first. Each card names its show and opens the statement there.
Halliday: AI optimization requires publishing net-new 'information gain'
“I think much of the practices that worked very well in SEO continue to work, but the contrast is turned up on, on some of the sub bullets. In particular, the importance of information gain. So adding materially like net new information to the market through th…”
Halliday: Context Matters Far More Than Raw AI Model Capability
“And so to get the most from an AI model, it's much less so the capability of the model, it's much more so the context that you can have available for the model, right?”
Halliday: Building for high-taste users is the best way to achieve excellence
“One piece of advice is like build against the high taste user and they will like keep rejecting you till you pass that very, very kind of established extra criteria for a problem. And it's the best way in the early days. To get really good at something in my v…”
AirOps mentioned its investors in cold outbound to book early calls
“What worked for us at the very, very beginning was, this is a bit of a cheat code for us, was we mentioned our investors in the outbound to get people on the phone.”
Halliday: Effective AEO requires structuring content to spoon-feed answers directly to LLMs
“There's best practices around structuring that content to make sure you're basically spoon feeding those answers to the models and preparing them for citation. Cause ultimately you want to be quoted a nice big paragraph in a chat GPT response saying on the pro…”
Halliday: Brands must audit and participate in offsite platforms influencing ChatGPT
“And I think if you were a brand in that same situation, you would really think about what are the offsite, like not, not on your own domain. What are all the pages that influence the chat GPT for those priority questions as well? So we do a full audit of that.…”
Halliday: AirOps Ingests 1.2B Answer Engine Responses Every 60 Days
“We collect almost 1.2 billion answers every 60 days from these answer engines, and we analyze them.”
Halliday: ChatGPT will select specialized tools over general web scraping for queries
“If Chaggy BT wants to know about congestion in Barcelona or the best restaurant to go in Copenhagen, they are going to start to form an opinion of which tool is the best for the job to answer that, which can give The model, the best quality response and allow …”
Halliday: The human web will persist alongside an emerging agent-first web
“The web isn't going away in its current form, but it will be, it will have a sibling of kind of agent first web, and I'm excited to see that develop.”
AirOps grew from $1M to $13M ARR in under two years
“We got to a million in Q one of 20, 24, and then we hit 10 in 20, 25. That was kind of a big ramp for us. We actually hit 13 in Q four of 20, 25.”
Halliday: Startups should hire two initial salespeople, never just one
“So first two in, there's some competition between them, right? So that's good. You don't want just one because you have no point of reference.”
Halliday: Founders should shadow high-taste buyers to find non-consensus friction
“I think find the highest taste representative buyer you can and become their best friend, live in their office if you can, and just like really attach yourself to their mental model of work, what they value, What good looks like to them and observe all the non…”
Halliday: Sam Altman Convinced Him to Explore LLMs Pre-ChatGPT
“So I was Talking to Sam Altman before ChatGPT was a thing. And I said, like, hey, what's got you excited at the moment? Or some like vague question like that. And he, he's like, the AI stuff's getting really good. And I had no frame of reference for LLMs.”
Halliday: 70% of AirOps usage is content creation and refreshes
“About 70% of what people use air ops for is a combination of content creation and refresh sort of operations.”
Halliday: AirOps founders reached $1.3M ARR doing all selling themselves
“My co-founder and I got us to about 1.3 million in ARR selling ourselves.”
Halliday: AirOps enterprise deal ACVs range from $60K to $250K
“Enterprise sales. So ACVs are like 60 to two 50, right? It's big. It's like a big range.”
AirOps converted all but two enterprise pilots to annual contracts last year
“We actually, last year, I think we had all but two pilots convert to annual, which in the world of AI is actually insane.”
Halliday: Enterprise AI software buyers now run sophisticated RFPs and bake-offs
“In our space, for example, a year ago, people had no idea how to evaluate A tool like ours, to be honest. And now we get people showing up with really sophisticated RFPs and different evaluation questions, and they want to try the product. They want to do bake…”
Halliday: AirOps Built Nights and Weekends for Nearly Two Years Pre-Funding
“We actually incorporated the company during the pandemic, and I was building with my co-founder for a full Almost two years before we raised any money, and this was nights and weekends, tugging ideas, playing with things”
Halliday: AirOps has a 40-person team supporting brand content workflows
“We have a team of about 40 people who just work with brands all day long to sort of do those use cases, albeit generation eight of those, given how much the market has changed.”