Everything Adam Gross said on any show that made the record, most notable first. Each card names its show and opens the statement there.
Gross: Startups using paid acquisition under $100M ARR are not PLG
“If you are doing PLG and you're doing paid acquisition, sub a hundred million in revenue, I'm not sure you're really PLG.”
Adam Gross: Most AI value will accrue to incumbents, not startups
“I'm of two minds on this. I think a lot of AI value will accrue to existing large distribution players. AI is not naturally disruptive in the way that the shift from on-prem to cloud was, right, which obviously I had a front row seat to.”
Adam Gross: No Startup Raises Series A Pursuing Dual GTM Strategies
“And at some point, you got to decide, and you have to decide pretty early because nobody has ever raised an A or I would think a B doing both. You just would spread yourself far too thin attempting to do both.”
Adam Gross: Startups should stick to one motion until reaching $10M ARR
“My rule of thumb there is you only get to have one of those until at least ten million, if not further.”
Gross: Emotive product branding without strategic narrative cannot capture enterprise budgets
“And if you're a motive and you're not strategic, you're interesting and cool, but you'll never command the kind of business impact and ultimately budgets and ultimately, you know, growth for your company that you're trying to look for.”
Gross: Zoom During COVID Was the BlackBerry Era of Video Collaboration
“We're going to think about Zoom and hanging out in COVID times. As the BlackBerry era, not the iPhone era, this stuff.”
Gross: PLG is a business model, not just a GTM motion
“PLG is not for everybody, and PLG is not a go-to-market motion. PLG is a business model.”
Adam Gross: PLG Companies like Dropbox Exceeded $50M ARR on One Channel
“I think it's interesting to think about, and I've certainly seen PLG businesses that got well past 50 on one channel, or even back to Dropbox, got well past 50 in one channel.”
Empathetic end-user UX and enterprise software features are not in conflict
“You can really have your cake and eat it, too, in a real kind of emotive, empathetic, individual, high quality product and also build great enterprise features as well. They were viewed as somewhat intentioned with each other and if not in outright conflict. A…”
Adam Gross: VP of Growth roles overfocus on local optimization
“I honestly don't love like the title VP of growth and I don't love growth function because all of that stuff, and I have deep respect for the work. I've done a lot of it myself. It is a lot of local maxima, right? It's how to, it's optimization. It's improving…”
Gross: Moving from enterprise sales into PLG is much harder than vice-versa
“It can be the other way of companies going trying to, you know, go into PLG from enterprise, which is a much harder path to go.”
Adam Gross: Adding multiplayer functionality requires finding product-market fit twice
“Having a single player product, a product that has value on a single player basis, and that you can then build a multiplayer Right? Collaboration product experience on. You're doing MVP. You're doing product market fit twice.”
Gross: Dropbox, GitHub, and Heroku fell into cultural growth plateaus
“And, you know, arguably, you know, even Dropbox and GitHub and in Heroku have fallen into this in different times.”
Gross: PLG fails when self-serve and enterprise sales motions intermingle
“This is where PLG goes south, is when you don't have the clarity in how you run the business of, this is our self-serve product, and this is our self-serve business, and this is how it works. And this is our sales-led business, and this is its value propositio…”
Gross: Wrote First Check into Docker but Got Recapped Later
“I was the first check into Docker. That's a whole nother story... I was in the first round with Docker. I mean, I remember meeting with Solomon and those guys at Founders Den on third, when it was like three people in a room. And yes, we did get recapped and I…”
Gross: Enterprise Software Cultures Are More Customer-Centric and Predictable Than Consumer
“They are much more customer-centric and Frankly, more predictable and controllable.”
Adam Gross: Early Career Success Comes From Being Good at Two Skills
“Be good at two things. Don't be the best at one thing, be pretty good at two things.”
Gross: Converting free users too fast harms retention and customer quality
“If you're trying to accelerate people or mine too aggressively for, convert them too aggressively from free until paid, and you don't have that engagement, you're going to pay for it on the other side and quality and retention and those things.”
Gross: Vimeo Is Not Seeing AI-Driven Headcount Disruption Yet
“I'm not connecting those dots yet. I I'm not seeing that. I'm not saying it doesn't happen. I'm just not seeing that from where we sit.”
Gross: Infrastructure choices are the single most determinative decision for SaaS companies
“Your infrastructure choice, your platform choice, is your destiny. It is the single most determinative, ah, decision that your organization will make, and will have profound implications that will ripple across the rest of your, ah, go to market strategy, your…”
Gross: Building proprietary data centers is no longer credible for most companies
“It is not credible for an organization, unless you're truly one of the top three technology organizations in the world, to do that. Net, if your organization is thinking about building and running its own data centers, good luck. Because that's no longer a thi…”
Gross: Complex big data and ML stacks will deploy in 10 minutes
“By the end of the year, your developers are going to be able to stand up a stack that does this in 10 minutes. Because you're just going to consume all these things as a service. And we're going to see a rapid and dramatic commoditization in the data nature of…”
Gross: Salesforce succeeded through intentional marketing and narratives, not virality
“Salesforce owned its own growth. The growth didn't happen to it. It didn't just, it kind of experienced, you know, kind of a viral growth and Kind of took off on the internet when it started. Maybe the internet wasn't even big enough for that to happen. It own…”
Gross: Innovation in customer acquisition is underrated versus technical innovation
“One of the things that, ah, I think is maybe underrated that I'm really attracted to, and I encourage entrepreneurs to think a lot about, is what's changing? Where is their innovation in customer acquisition?”