Workflow Integration
topic on 1 show · 1 statements across 1 episodes
1 statements about Workflow Integration, every show
Baker: Workflow-embedded SaaS experiences dramatically lower churn than browser-based tools
“Very, very difficult for a customer to leave you if you're embedded into their workflows. They're not going to turn you off. If you're not, and they're using your platform on a web browser, for example, it's very, very easy for them to switch it off, move to a…”