workflow integration

1 statements across 1 episodes · 1 bullish · 0 bearish · 1 people on the record · first statement Nov 6, 2022 by Adam Baker · across every show →

Everything said about workflow integration, oldest first

Nov 6, 2022 positive
Insight
Baker: Workflow-embedded SaaS experiences dramatically lower churn than browser-based tools
“Very, very difficult for a customer to leave you if you're embedded into their workflows. They're not going to turn you off. If you're not, and they're using your platform on a web browser, for example, it's very, very easy for them to switch it off, move to a…”
Adam Baker Nov 6, 2022 ▶ 21:05 How to shoot through the scale gap (hardest part of scaling rev is between $1M ARR - $6M ARR)
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