VP Of CS

topic on 2 shows · 2 statements across 2 episodes

2 statements about VP Of CS, every show

20VC Insight

Kellogg: Leaders should be unsympathetic to CS VPs missing churn forecasts

“So, so I just think CS for it, I am, if a VP of sales misses their forecast, I'm somewhat understanding. To me, it's I'm not very sympathetic to a VP of CS that misses their forecast, because how is it that you didn't know?”

Dave Kellogg Jan 31, 2024 ▶ 26:36 Dave Kellogg: How to Forecast in 2024 & Why CaC Payback is Flawed and CAC Ratio is Better | E1110 · 20VC with Harry Stebbings

SAASTR Assertion Not checkable as stated

Lemkin: Most $1M–$10M startups want a VP of CS but can't find one

“I see the majority of startups I meet between 1,000,010 million want a true VP of CS and don't have one. They want one. They can't find the person.”

Jason Lemkin Jul 12, 2023 ▶ 31:33 The Cold, Hard Truths About SaaS In 2023: Part 1 AMA with SaaStr CEO and Founder Jason Lemkin

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VP Of CS

2 statements about VP Of CS, every show

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