Value Metric

“We do pricing teardowns at the kickoffs for TinySeed, and one of the biggest repeated things we see is too much. There's too many value. You don't need three value metrics usually. It's like, let's try it. Why do we have that one? Oh, that's because a competit…”

“Churn tends to be about 20 to 25% lower because people will downgrade, but they're using, you don't get this, like I'm paying for so much and end up not doing, you know, not using a lot of it. It's like, oh, I'm using eight seats this month. I'm going to downg…”

“December of 20, 20 was the first time period where more SAS companies were using a value metric than using feature differentiation.”