value metric
1 statements across 1 episodes · 1 bullish · 0 bearish · 1 people on the record · first statement Feb 19, 2023 by Patrick Campbell · across every show →
Everything said about value metric, oldest first
Feb 19, 2023 positive
Campbell: Value metric pricing reduces SaaS churn 20-25% and doubles expansion revenue
“Churn tends to be about 20 to 25% lower because people will downgrade, but they're using, you don't get this, like I'm paying for so much and end up not doing, you know, not using a lot of it. It's like, oh, I'm using eight seats this month. I'm going to downg…”