Unsell Email

topic on 1 show · 3 statements across 1 episodes

Lenny's Podcast

3 statements about Unsell Email, every show

Yien: Unsell emails only work at the final offer stage
“And so they ask, can you either not send this thing or can you send it at the very beginning? And my answer is no, because I don't know what they're afraid of yet. I have to go through the whole process to actually understand the thing that's going to potentia…”
Kevin Yien Aug 18, 2024 ▶ 50:21 Unorthodox PM tips: Automating user insights, unselling candidates, decision logs, more | Kevin Yien
LENNY'S PODCAST Assertion Not checkable as stated
Yien: Sending 'unsell emails' caused 30% of candidates to decline offers
“And when I first instituted this, I lost 30% of candidates at offer stage.”
Kevin Yien Aug 18, 2024 ▶ 50:08 Unorthodox PM tips: Automating user insights, unselling candidates, decision logs, more | Kevin Yien
Yien: Frontloading role negatives at offer stage prevents six-month attrition
“And if you can tell them that up front and they can read that whole email and still be equally excited to join, you find yourself any plus higher. But if they read that and they're like, I don't know anymore, it's way better to say, great, this is not a good f…”
Kevin Yien Aug 18, 2024 ▶ 49:49 Unorthodox PM tips: Automating user insights, unselling candidates, decision logs, more | Kevin Yien

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