SupportNinja

“We had about 3.9 million back in 2017. I founded the company in 2015 and 20 21. It almost hit twenty five million in ARR.”

“So Support Ninja started just as a website. I didn't do any investment other than I built a website and I put in some Google ads and we got our first customer, which ended up being this customer called Cleanify, which was this cleaning agent service nationwide…”

“And the other issue was that the majority of our clients, they would end up dropping off on this onboarding period.”

“Or there's another company, a very popular expense company that allows employees to expense receipts. And they would have a feature called a smart scanning feature where you could take a picture of the receipt and then it would extract. But that wasn't a smart…”

“And so I saw that there's a, there's something called BPO business process outsourcing, and it's been around for decades and it mostly services very high end corporations. And so I saw a need in the market to actually service these smaller end startups, whethe…”

“Now that we're about 14 months into it we've actually surpassed a million dollars in annual contracts and we're able to actually work with some of the biggest tech companies out there, which is absolutely amazing.”

“As well as the fact that I haven't had to take any outside capital and been able to retain all my equity is fantastic.”

“Our team size in the Philippines, we have a little over a hundred agents. Our team size here in the U S there, everybody's working remotely right now. We have about five.”