Support Co Pilot

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Big Technology

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BIG TECHNOLOGY Assertion Not checkable as stated
GitHub's support Copilot resolves 50% of customer questions without human escalation
“And we see that the number of tickets that get solved that way is about 50%. So, you know, 50% of those questions that go through the support co-pilot get solved by the support co-pilot and do not get submitted into, to a human.”
Thomas Domke Jul 24, 2024 ▶ 14:39 GitHub CEO Thomas Domke -- The One-Person, Billion-Dollar Startup

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