support co-pilot
1 statements across 1 episodes · 1 bullish · 0 bearish · 1 people on the record · first statement Jul 24, 2024 by Thomas Domke · across every show →
Everything said about support co-pilot, oldest first
Jul 24, 2024 positive
GitHub's support Copilot resolves 50% of customer questions without human escalation
“And we see that the number of tickets that get solved that way
is about 50%. So, you know, 50% of those questions that go through the support co-pilot get solved by the support co-pilot and do not get submitted into, to a human.”