Solutions Engineer
topic on 3 shows · 6 statements across 3 episodes
In Depth
the Official SaaStr Podcast
20VC
6 statements about Solutions Engineer, every show
Stauch: Product-oriented forward-deployed engineers will reduce PM and SE hiring
“I think the need for a lot of product managers is probably going to go down. If you hire really product oriented for deployed software engineers, then they're going to be increasingly making the decisions on what makes sense to build for the max Some number of…”
GitHub Captured Only 30% of Feedback Using 47-Field Templates
“Historically, the burden of customer feedback fell on our solutions engineers and our customer success architects, bless them. We would send them this incredibly long issue template and say, we're going to need a, you know, brief, 47 fields here on what the cu…”
Lawryk: Solutions engineers should have a 70/30 comp split tied to quotas
“So, you know, typically you've got the AE was fifty-fifty you know, 50 base, 50 variable, and the SE in an ideal world is like seventy-thirty. And you want the SE, in my opinion, to have as much skin in the game As possible and be connected to the same number …”
Lawryk: Startups should hire their first solutions engineer at 5-7 sales reps
“But I would say on average across a wide variety of products, when you get to about like five to seven reps, Because, you know, you're starting your first sales team. You probably, you know, need to hire more capable multifaceted AEs for the first five, but th…”
Lawryk: Prospects trust Solutions Engineers more than Account Executives
“Even if both people can do exactly the same thing, there's a lot of value in having just two people on a call because A prospect or customer is going to answer questions differently coming from an SE than they would from an account executive, because they have…”