SMB Software Market
topic on 1 show · 1 statements across 1 episodes
1 statements about SMB Software Market, every show
O'Driscoll: Enterprise contact centers offer far better AI pricing power than SMBs
“It's harder to command huge value on top of software on the SMB side, because typically the amount of labor you're saving is not a lot. The wonderful thing about automation for large corporate America is when you have 2000 people in a contact center and you're…”