Shop App
product on 8 shows · 4 statements across 1 episodes · said 28 times in 9 episodes since 2025
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20VC 10Cheeky Pint 1TBPN 1
2025 12 mentions in 3 episodes 4 per episode
- 20Product: How AI Changes Product Design | Does the Design Phase Become Irrelevant in a World of Vibe Coding | The Five Pillars of Truly Great Product Design with Carl Rivera, Chief Design Officer at Shopify
- Amazon Bets $10B on OpenAI | News Reaction
- Tobi Lütke is still captivated by internet commerce, 20 years later
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every mention on every show, scene by scene, with the transcript →
4 statements about Shop App, every show
Rivera: Shopify over-focused on GMV when developing the Shop app
“For a long time, we were very, very focused on GMV being the primary metric. That's total amount of sales being the primary metric that we were driving the experience to. And of course, it's an important metric. We want to create a service that is ultimately l…”
Rivera: Shopify does not promote competing brands within merchant storefronts
“So, for example, if you browse Gymshark and you browse a Gymshark store inside a shop, we're pretty hardcore about not promoting other competing brands, any other brands on that surface.”
Rivera: The Shop app operates as a digital mall, not a marketplace
“We think of ourselves much more like a mall. You know, when you go into a mall there's a certain kind of managed experience. The mall Smells a certain way. The temperature is dialed in. It's like they're catered a little bit of like what you see. But when you …”
Rivera: Shortening E-Commerce Funnels Can Destroy Product Value and Differentiation
“And I think a conventional truth in e-commerce is that whenever you can cut the funnel. Like whenever you can remove a step, remove it. And so we did that, then we kind of go from like, you know, you have discovery, show the right thing. So you click in on the…”