Shop app
includes Shop Promise
4 statements across 1 episodes · 2 bullish · 1 bearish · 1 people on the record · first statement Nov 14, 2025 by Carl Rivera · said 11 times in 2 episodes since 2023 · across every show →
Mentions by year, the whole family
brought up most by Carl Rivera (10), Dave Clark (1)
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2025 10 mentions in 1 episode
Everything said about Shop app, oldest first
Nov 14, 2025 negative
Rivera: Shopify over-focused on GMV when developing the Shop app
“For a long time, we were very, very focused on GMV being the primary metric. That's total amount of sales being the primary metric that we were driving the experience to. And of course, it's an important metric. We want to create a service that is ultimately l…”
Nov 14, 2025 positive
Rivera: The Shop app operates as a digital mall, not a marketplace
“We think of ourselves much more like a mall. You know, when you go into a mall there's a certain kind of managed experience. The mall Smells a certain way. The temperature is dialed in. It's like they're catered a little bit of like what you see. But when you …”
Nov 14, 2025 positive
Nov 14, 2025
Rivera: Shortening E-Commerce Funnels Can Destroy Product Value and Differentiation
“And I think a conventional truth in e-commerce is that whenever you can cut the funnel. Like whenever you can remove a step, remove it. And so we did that, then we kind of go from like, you know, you have discovery, show the right thing. So you click in on the…”