Service Management
topic on 2 shows · 2 statements across 2 episodes
2 statements about Service Management, every show
GitLab is expanding its platform into observability and service management
“And we are currently working on expanding into observability and service management, but it is truly an amazing experience.”
Owning Conversion Requires CRM, Marketing Automation, and Service, Says Oechsle
“CRM is, is not where, where it's at. It's conversion and retention. If you look about where all the big boys are going right now, what are they all doing? They're all going after three legs of a stool that is makes up what I call conversion retention. And that…”