Open Ended Questions
topic on 2 shows · 2 statements across 2 episodes
2 statements about Open Ended Questions, every show
David Meyer: Open-ended customer questions often fail to extract useful signal
“The problem is open-ended questions. Oftentimes you can't get to where you want to go. Right? So then it's just like open-ish questions that are kind of leading.”
Diaz: Open-ended 'what if' questions disrupt subconscious negative conditioning
“What if questions are so great because they are completely open-ended. And again, what you're doing is you're creating a question that your mind can't follow. So the usual patterns of you having to set yourself up for failure or, you know, all these different …”