Off The Shelf AI Customer Support
topic on 1 show · 1 statements across 1 episodes
1 statements about Off The Shelf AI Customer Support, every show
Siemiatkowski: Klarna cannot buy off-the-shelf customer support AI
“Sooner or later, you wanted to read the source code and explain to the customer how it works. You want them to provide as much context as possible to be able to give the right answers. And that's when you start realizing that it's not something you, in our cas…”