Observation
topic on 2 shows · 2 statements across 2 episodes
Lenny's Podcast 
Capital Allocators
2 statements about Observation, every show
Stutman: Most leaders lack the maturity to provide pure, unexplained observations
“Most leaders aren't mature enough to do that because they can't stop from them saying and finishing what the observation means.”
Torres: Customer observation is better than interviewing for uncovering opportunities
“Interviewing is not the only way to identify opportunities. Observations are actually a better way. I focus on interviewing because it's something we can do sustainably week over week. Most teams don't have the ability to observe their customers every week.”