observation
also referred to as: observations
1 statements across 1 episodes · 1 bullish · 0 bearish · 1 people on the record · first statement Oct 6, 2022 by Teresa Torres · across every show →
Everything said about observation, oldest first
Oct 6, 2022 positive
Torres: Customer observation is better than interviewing for uncovering opportunities
“Interviewing is not the only way to identify opportunities. Observations are actually a better way. I focus on interviewing because it's something we can do sustainably week over week. Most teams don't have the ability to observe their customers every week.”