Stebbings: Spike Lipkin raised over $100M for Newfront
“To date, Spike has raised over a hundred million dollars with Newfront for Some of the best in the business, including Founders Fund, Meritech, and of course, the newly founded TwentyVC Fund.”
Stebbings: Spike Lipkin helped scale Opendoor to a $5B+ enterprise value
“Prior to founding Newfront, Spike was one of the first employees at Opendoor, where he helped grow the team from five people to an enterprise value of over five billion dollars today.”
Lipkin: Founders should solve zero-to-one problems before delegating them
“And so we try not to delegate zero to one problems. We try to solve those ourselves and then very quickly find capable people to delegate those things to.”
Newfront mapped executive energy levels to divide leadership responsibilities
“We did this exercise early on where a lot of the execs on my team wrote down a list of things that gave them energy, and that they loved doing, and felt like they were very good at, and things that took energy from them, and they Didn't enjoy doing and didn't …”
Exposing operational flaws to candidates attracts top executive operators
“What we've found is that if we go talk to an incredible operator and expose all the things that are broken in our business, but also show the things that are working. What gets them excited is the fact that they probably can solve the things that are broken an…”
Lipkin: Startups shouldn't reinvent the wheel on building operations organizations
“We think a lot about the risks we're taking as a business, and we want to innovate on client experience and broker experience. We didn't want to innovate on creating a best-in-class ops org. We felt like this was not an area where we needed to reinvent the whe…”
Newfront scaled customer service without ticketing systems or SLAs
“And so we were running a scaled customer service org without a ticketing system, for instance, we didn't have SLAs in place.”
Spike Lipkin: Newfront's last three funding rounds were preemptive insider-led rounds
“We've been lucky that our last three funding rounds have been preemptive, and mostly it's been insiders wanting to lead subsequent rounds”
Newfront CEO Spike Lipkin met with only one external investor in 2019
“Last year in 2019, I think I met with one investor who's not on our cap table right now.”
Spike Lipkin: Newfront met weekly with Kevin Hartz for years during scaling
“We were lucky enough to work with Kevin Hartz and met with him once a week for a number of years to think through some of the common challenges of scaling.”
Newfront accepted Kevin Hartz's investment offer despite it being 30% lower
“When Kevin invested, we had some other offers that were materially higher than his. I think his was 30% lower than the next offer.”
Spike Lipkin: Michael Ovitz Is an Angel Investor and Cultural Advisor at Newfront
“The other one is Michael Ovitz. He built CAA, which Is the largest talent agency in Hollywood. We've learned a huge amount from him about how to build our culture and team at Newfront.”