Loyalty Programs
topic on 2 shows · 3 statements across 2 episodes
3 statements about Loyalty Programs, every show
Chesky: Airbnb is actively looking at loyalty programs
“You know, we are absolutely looking at loyalty programs, things like that, that could create incentives.”
Ankur Jain: Airlines and hotels make their money from loyalty programs, not core operations
“Airlines and hotels, I know you did a show on this, make all their money on the loyalty program and their credit card programs, not on being an airline and hotel... Delta, United, and American only exist because they make money on loyalty programs.”
Jain: Major airline market caps are lower than standalone loyalty programs
“When you combine the card business and the loyalty business with their airline business is worth less because the airline business loses so much money that the overall company Is worth less than the actual loyalty program in bank business.”