loyalty programs
also referred to as: loyalty program
2 statements across 1 episodes · 0 bullish · 0 bearish · 1 people on the record · first statement Apr 4, 2023 by Ankur Jain · across every show →
Everything said about loyalty programs, oldest first
Apr 4, 2023 neutral
Ankur Jain: Airlines and hotels make their money from loyalty programs, not core operations
“Airlines and hotels, I know you did a show on this, make all their money on the loyalty program and their credit card programs, not on being an airline and hotel... Delta, United, and American only exist because they make money on loyalty programs.”
Apr 4, 2023 neutral
Jain: Major airline market caps are lower than standalone loyalty programs
“When you combine the card business and the loyalty business with their airline business is worth less because the airline business loses so much money that the overall company Is worth less than the actual loyalty program in bank business.”