Junior CSM

topic on 1 show · 1 statements across 1 episodes

1 statements about Junior CSM, every show

20VC Insight

AJ Tennant: Junior CSMs on enterprise accounts reduce upsell likelihood

“If you are closing, let's say you close a couple hundred K deal with Exxon Mobil, and you're putting like a junior CSM on it who doesn't know how to navigate, you're gonna have, you're not gonna be likely to drive an upsell.”

AJ Tennant Oct 23, 2024 ▶ 30:43 AJ Tennant: How to Build a Sales Machine and Where Most Go Wrong | E2118 · 20VC with Harry Stebbings

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Junior CSM

1 statements about Junior CSM, every show

Turn any episode into a week of clips.