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junior CSM

1 statements across 1 episodes · 0 bullish · 0 bearish · 1 people on the record · first statement Oct 23, 2024 by AJ Tennant · across every show →

Everything said about junior CSM, oldest first

Oct 23, 2024
Insight
AJ Tennant: Junior CSMs on enterprise accounts reduce upsell likelihood
“If you are closing, let's say you close a couple hundred K deal with Exxon Mobil, and you're putting like a junior CSM on it who doesn't know how to navigate, you're gonna have, you're not gonna be likely to drive an upsell.”
AJ Tennant Oct 23, 2024 ▶ 30:43 AJ Tennant: How to Build a Sales Machine and Where Most Go Wrong | E2118 · 20VC with Harry Stebbings
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