Human Touch

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WTF is with Nikhil Kamath

1 statements about Human Touch, every show

WTF Opinion
Siddharth Gupta: Hotel guests prefer removing friction over preserving human touch
“I would certainly bet in favor of eliminating friction and not leaning on the human touch to keep it. I don't think any customer would welcome that.”
Siddharth Gupta Sep 9, 2026 ▶ 59:36 Why A 25-Year-Old Should Build A Hotel, Not An App | MakeMyTrip x Taj | WTF is Travel?

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