human touch

1 statements across 1 episodes · 0 bullish · 1 bearish · 1 people on the record · first statement Sep 9, 2026 by Siddharth Gupta · across every show →

Everything said about human touch, oldest first

Sep 9, 2026 negative
Opinion
Siddharth Gupta: Hotel guests prefer removing friction over preserving human touch
“I would certainly bet in favor of eliminating friction and not leaning on the human touch to keep it. I don't think any customer would welcome that.”
Siddharth Gupta Sep 9, 2026 ▶ 59:36 Why A 25-Year-Old Should Build A Hotel, Not An App | MakeMyTrip x Taj | WTF is Travel?
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