Human Support Agents

topic on 1 show · 1 statements across 1 episodes

1 statements about Human Support Agents, every show

20VC Assertion Supported

Benioff: Salesforce cut support headcount from 9,000 to 5,000 via AI agents

“And to that point, I've been able to reduce the number of human agents I have in support From about 9000 to about 5000.”

Marc Benioff Aug 28, 2025 ▶ 5:31 Anthropic's $10B Round, Klarna's IPO, Inside a16z's 72 Deal Seed Investment Machine ft. Marc Benioff · 20VC with Harry Stebbings

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Human Support Agents

1 statements about Human Support Agents, every show

Turn any episode into a week of clips.