Enterprise Software Vendors

topic on 2 shows · 3 statements across 2 episodes

the Official SaaStr Podcast 20VC

3 statements about Enterprise Software Vendors, every show

SAASTR Insight
Rubrik CPO: Software vendors are rightfully blamed for customer configuration errors
“At the end of the day, we're still responsible. Even when a customer makes a mistake and something isn't working, they blame us and rightfully so. They should. It's our responsibility to make it obvious what the right choices are.”
Chief Product Officer, Rubrik Sep 2, 2026 ▶ 26:18 Shipping Enterprise AI Agents with the CPOs of Rubrik, Glean, and Harvey
SAASTR Prediction Not checkable as stated
Lemkin: Vendor product complexity will increase tenfold with enterprise AI agents
“I think the complexity is going to go up in order of magnitude when these agents are out.”
Jason Lemkin Sep 2, 2026 ▶ 27:09 Shipping Enterprise AI Agents with the CPOs of Rubrik, Glean, and Harvey
20VC Prediction Not checkable as stated
Mortensen: Enterprise software vendors will broadly adopt Slack-style fair billing
“So, I think you'll see a whole bunch of other people outside of us starting to pick that up.”
Dennis Mortensen Mar 3, 2017 ▶ 16:03 20VC: Why Product Market Fit Is Like Porn, How The Entrance of Facebook and Google Into Enterprise Software Effects Traditional Enterprise Companies & The Future Pricing Model For The Enterprise with Dennis Mortensen, Founder @ X.ai

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