Customer Support Calls
topic on 1 show · 1 statements across 1 episodes
1 statements about Customer Support Calls, every show
Stebbings: Listening to support calls best trains sales empathy
“It is the most effective thing that I urge all founders with sales teams to hear the pains of customers. You hear, you speak about training empathy. It's probably the closest way to train empathy, just to listen to the customer support.”