customer support calls
1 statements across 1 episodes · 0 bullish · 0 bearish · 1 people on the record · first statement May 10, 2024 by Harry Stebbings · across every show →
Everything said about customer support calls, oldest first
May 10, 2024
Stebbings: Listening to support calls best trains sales empathy
“It is the most effective thing that I urge all founders with sales teams to hear the pains of customers. You hear, you speak about training empathy. It's probably the closest way to train empathy, just to listen to the customer support.”