Customer Service Agents
topic on 1 show · 1 statements across 1 episodes
1 statements about Customer Service Agents, every show
Amit RG: Using human agents for repetitive customer support issues is stupid
“If you look at any business, you look at their customer service, customers usually contacting about the same, you know, same seven to eight types of issues, but customers, but business are still using agents to handle these issues. And if you contrast it with,…”