customer service agents
1 statements across 1 episodes · 0 bullish · 1 bearish · 1 people on the record · first statement Feb 15, 2023 by Amit RG · across every show →
Everything said about customer service agents, oldest first
Feb 15, 2023 negative
Amit RG: Using human agents for repetitive customer support issues is stupid
“If you look at any business, you look at their customer service, customers usually contacting about the same, you know, same seven to eight types of issues, but customers, but business are still using agents to handle these issues. And if you contrast it with,…”