Customer Indecision

“I think that it might just be that SaaS is the place where we're seeing the most indecision these days, you know, but It does not suggest it's kind of an easy target, but it is rife with indecision these days.”

“We still lose deals to status quo, but we lose an awful lot of deals to just plain customer indecision, customers being more afraid of screwing up than missing out.”