Customer Calls
other on 1 show · 1 statements across 1 episodes
1 statements about Customer Calls, every show
AI user research tools struggle to appropriately weight passionate individual feedback
“One of the things I think is difficult sometimes is it doesn't know Like, it doesn't know how to, like, balance importance of things. Sometimes, like, if you just gave it the recording of 10 customer calls, it might, if somebody says something really passionat…”