customer calls
1 statements across 1 episodes · 0 bullish · 1 bearish · 1 people on the record · first statement Sep 8, 2026 by Clayton Critchard · across every show →
Everything said about customer calls, oldest first
Sep 8, 2026 negative
AI user research tools struggle to appropriately weight passionate individual feedback
“One of the things I think is difficult sometimes is it doesn't know Like, it doesn't know how to, like, balance importance of things. Sometimes, like, if you just gave it the recording of 10 customer calls, it might, if somebody says something really passionat…”