CSQLs
topic on 1 show · 1 statements across 1 episodes
1 statements about CSQLs, every show
Pickens: Recurring revenue requires distinct indicators for renewals, upsells, and advocacy
“We measure three different leading indicators of the three different types of revenue that you can drive in a recurring revenue business. So we've got a predictor of the renewal. We've got a predictor of upsell, which is actually the CSQLs, customer success qu…”