CSQLs

1 statements across 1 episodes · 0 bullish · 0 bearish · 1 people on the record · first statement Jan 2, 2019 by Alison Pickens · across every show →

Everything said about CSQLs, oldest first

Jan 2, 2019 neutral
Insight
Pickens: Recurring revenue requires distinct indicators for renewals, upsells, and advocacy
“We measure three different leading indicators of the three different types of revenue that you can drive in a recurring revenue business. So we've got a predictor of the renewal. We've got a predictor of upsell, which is actually the CSQLs, customer success qu…”
Alison Pickens Jan 2, 2019 ▶ 6:23 a16z Podcast | The Rise of the CCO
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